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    ARES:用于预测的情感感知自回归模型

    ARES:Autoregressive Emotion-Sensitive Model for Predicting Sales Performance

    • 摘要: 随着Web2.0的蓬勃发展,互联网上产生了大量由用户发表的评论,其中表达的观点看法对大众消费的影响越来越大,因此分析评论中蕴含的情感信息对产品销量的预测以及市场战略的调整有实际意义.针对这一问题,在分析图书销售领域网络评论特点的基础上,提出了相应的情感分析方法,首先利用词性列表及前缀词典完成极性词词典的自动抽取与构建,然后采用基于词典的方法对图书的评论内容进行情感分析及量化,最后通过将抽取的情感因素融合到自回归模型中,建立了新的预测模型——情感感知自回归模型(autoregressive emotion-sensitive model, ARES).实验结果表明,基于词典的分析方法能够有效地反映出评论自身的情感信息,并且融入了情感分析结果的模型在销量预测方面具有更好的准确性.

       

      Abstract: Along with the vigorous development of Web 2.0, lots of comments that represent the voices of customers appeared on the Internet, and the general public's sentiments toward products are increasingly influenced by the underlying viewpoints. Therefore mining the sentiment information from reviews would produce practical values for predicting sales performance and adjusting market strategy. Aiming at this problem, based on the result of the analysis on the characteristics of online book reviews, it proposes a sentiment analysis method. First, a polarity word dictionary is automatically constructed by the part of speech list and the prefix list. Afterwards the sentiments in the reviews can be extracted based on the polarity dictionary. Finally, the paper presents an ARES (autoregressive emotion-sensitive model), to utilize the emotion information acquired by the sentiment analysis method for predicting sales performance. Experiments are conducted on a book data set. By comparing the ARES with alternative models that do not take sentiment information into consideration, as well as a model with a different sentiment analysis method, the results, on the one hand, indicate that our sentiment analysis approach could generate a well summary of the review itself, and on the other hand, confirm the effectiveness of the proposed prediction model.

       

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